Wise Property Inspection – Privacy Policy
Website: https://wisepropertyinspection.com.au
Introduction
Wise Property Inspection (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you use our website or services in New South Wales (NSW), Australia.
By using our services or website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following personal information:
Contact Information: Name, email address, phone number, and postal address.
Property Information: Address, ownership details, and access details for inspection purposes.
Payment Information: Credit/debit card details, billing information, or other payment data (processed securely via third-party payment providers).
Usage Data: IP address, browser type, device information, and browsing behavior on our website.
Communication Records: Emails, phone calls, or messages you send to us.
How We Collect Information
We collect personal information:
Directly from you when you book inspections, fill forms, or contact us.
Automatically when you visit our website through cookies and analytics tools.
From third parties (e.g., real estate agents or property owners) where applicable.
How We Use Your Information
We may use your personal information for:
Providing property inspection services.
Responding to inquiries and communicating with clients.
Processing payments and sending invoices or receipts.
Improving our website, services, and client experience.
Complying with legal obligations and reporting requirements.
Marketing or promotional communications (with your consent).
Disclosure of Information
We may disclose personal information:
To service providers or contractors who assist us in providing inspections (e.g., payment processors, IT services).
To comply with legal obligations, court orders, or law enforcement requests.
In connection with the sale, transfer, or reorganization of our business.
We do not sell, trade, or rent your personal information to third parties for marketing purposes without your consent.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure.
Payment information is processed securely via third-party providers.
Access to your personal data is restricted to authorized personnel only.
Despite precautions, no system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Cookies and Tracking
Our website uses cookies and analytics to improve user experience. You can manage cookies through your browser settings. Cookies may be used to:
Understand website traffic and performance.
Enhance website functionality.
Remember user preferences.
Your Rights
You have the right to:
Access your personal information we hold.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to legal obligations.
Opt out of marketing communications.
Requests can be made via info@wisepropertyinspection.com.au.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to this Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the revised “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.
Contact Us
For questions or complaints about this Privacy Policy, please contact:
Wise Property Inspection
Email: info@wisepropertyinspection.com.au
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